Privacy Policy

Who We Are

Spires Digital is a digital marketing agency based in Guernsey, Channel Islands and Lichfield, Staffordshire, United Kingdom. Our website address is https://spiresdigital.com.

What Data We Collect

Contact Form Submissions

When you submit a contact form, we collect the information you provide: your name, email address, phone number (if provided), company name (if provided), and message content. This data is used solely to respond to your enquiry.

Analytics Data

We use Google Analytics 4 to understand how visitors interact with our website. This collects anonymised data including pages visited, time on site, referral source, device type, and approximate geographic location. No personally identifiable information is collected through analytics.

Cookies

Our site uses essential cookies required for basic functionality and analytics cookies from Google Analytics. You can control cookie preferences through your browser settings.

How We Use Your Data

We use the data we collect to:

• Respond to your enquiries and provide the services you request
• Improve our website and services based on usage patterns
• Send follow-up communications related to your enquiry (we do not send unsolicited marketing emails)

Data Sharing

We do not sell, trade, or rent your personal information to third parties. Data may be processed by:

• Google Analytics: For website analytics (anonymised data only)
• Email providers: To deliver responses to your enquiries

Data Retention

Contact form submissions are retained for up to 24 months. Analytics data is retained according to Google Analytics default settings (14 months).

Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

Contact

For any privacy-related requests, contact us at [email protected].