Terms of Service

1. Services

Spires Digital provides digital marketing services including but not limited to PPC management, SEO, social media advertising, affiliate management, and Shopify development. All services are provided on a month-to-month basis unless otherwise agreed in writing.

2. No Long-Term Contracts

We operate without long-term lock-in contracts. Either party may terminate the service agreement with 30 days written notice. Any pre-paid fees for the notice period remain non-refundable.

3. Account Ownership

All advertising accounts (Google Ads, Meta Ads, etc.) created or managed on your behalf remain your property. You retain full access and ownership at all times, including if our engagement ends.

4. Billing & Payment

Management fees are invoiced monthly in advance. Ad spend is billed directly by the advertising platform to the client's account. Payment is due within 14 days of invoice date.

5. Performance Expectations

While we apply industry best practices and data-driven strategies to maximise results, we cannot guarantee specific rankings, traffic levels, or conversion rates. Digital marketing performance is influenced by many factors outside our control including market conditions, competition, and platform algorithm changes.

6. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement. This includes business strategies, analytics data, customer information, and pricing details.

7. Intellectual Property

Any ad copy, landing pages, or creative assets produced during the engagement are owned by the client upon payment of applicable fees. Strategy documents and proprietary tools remain the property of Spires Digital.

8. Limitation of Liability

Spires Digital's total liability for any claim arising from our services shall not exceed the fees paid in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Website Use

The content on spiresdigital.com is for informational purposes. While we strive for accuracy, we make no warranties about the completeness or reliability of information on this website.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

Contact

Questions about these terms? Contact us at [email protected].